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Privacy Policy
Fulfillment Policy
Terms of Service

Privacy Policy

Who We Are

At Elite Creatif, we are a team of creative professionals dedicated to helping businesses grow through innovative web design, digital marketing, and branding strategies. Our website address is: http://elitecreatif.com.

Personal Data We Collect

We respect your privacy and are committed to protecting it. We do not collect any personal data from visitors to our website. You can access and browse our website without providing any personal information.

Comments

Our website does not allow visitors to leave comments. Therefore, we do not collect or store any data related to comments.

Media

We do not provide functionalities for users to upload images or media to our website. As such, we do not collect any data related to media uploads.

Cookies

We do not use cookies or similar tracking technologies to collect data about your browsing activities on our website.

Embedded Content from Other Websites

Our website does not include embedded content from other websites. All content is hosted directly on our site to ensure your privacy.

Analytics

We do not use any analytics tools or services that track or collect data about our website visitors.

Who We Share Your Data With

Since we do not collect any personal data, we do not share any information with third parties.

How Long We Retain Your Data

As we do not collect or store personal data, there is nothing for us to retain.

What Rights You Have Over Your Data

Since we do not hold any of your personal data, there is no data for you to access, modify, or request for deletion.

Where Your Data Is Sent

We do not collect or process personal data, so no data is sent to any third-party services or outside our organization.

Contact Information

If you have any questions or concerns about our privacy practices, please feel free to contact us at suppot@elitecreatif.com.

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be reflected on this page with an updated revision date.

Effective Date

This privacy policy is effective as of 10/04/2024.

Fulfillment Policy

Scope of Services

Our offerings include, but are not limited to:

  • Web Design and Development
  • Digital Marketing Strategies
  • Branding and Identity Development
  • Social Media Management
  • Content Creation and Copywriting
  • Search Engine Optimization (SEO)
  • Graphic Design and Visual Communication

Project Initiation

  • Consultation: We begin with a thorough consultation to understand your business goals, target audience, and project requirements.
  • Proposal Submission: Based on the consultation, we provide a detailed proposal outlining the scope of work, deliverables, timelines, and pricing.
  • Agreement and Deposit: Upon approval of the proposal, both parties sign a service agreement. A deposit, as specified in the agreement, is required to commence work.

Project Timeline

  • Scheduling: We provide an estimated timeline for project completion, which may vary based on project complexity and client responsiveness.
  • Milestones: The project is divided into phases with clear milestones and deliverables.
  • Adjustments: Any changes to the project scope may affect the timeline. We will communicate any adjustments promptly.

Deliverables

  • Quality Assurance: All work undergoes rigorous quality checks to meet our high standards and your expectations.
  • Delivery Format: Deliverables are provided in agreed-upon formats (e.g., PDF, JPEG, HTML, etc.).
  • Delivery Method: Files and materials are delivered via secure email, cloud services, or other pre-arranged methods.

Revisions and Approvals

  • Revision Policy: Our services include a specified number of revisions, as outlined in the service agreement.
  • Feedback Process: We encourage timely and constructive feedback to ensure project momentum.
  • Additional Revisions: Extra revisions beyond those included may incur additional fees, which will be communicated in advance.

Communication

  • Point of Contact: A dedicated project manager will be assigned to you for consistent communication.
  • Availability: We are available during standard business hours [insert business hours and time zone].
  • Methods: Communication can be conducted via email, phone calls, or virtual meetings, depending on your preference.

Payment Terms

  • Invoicing: Payments are scheduled according to the milestones outlined in the service agreement or a monthly retainer.
  • Payment Methods: We accept payments via bank transfer, credit/debit cards, or other agreed-upon methods.
  • Late Payments: Delayed payments may result in a pause of services and could incur late fees as specified in the agreement.

Cancellation and Refunds

  • Client-Initiated Cancellation: If you choose to cancel the project, please provide written notice. Refunds will be assessed based on work completed up to the cancellation date.
  • Company-Initiated Cancellation: We reserve the right to cancel services under certain conditions, with prior notice and a fair refund for unrendered services.
  • Non-Refundable Deposits: Initial deposits are typically non-refundable unless otherwise stated.

Confidentiality

  • Privacy Commitment: We respect your privacy and will not disclose any confidential information obtained during our engagement.
  • Data Security: All client information is stored securely and used solely for the purpose of delivering our services.

Ownership and Intellectual Property

  • Client Rights: Upon full payment, you own the rights to all final deliverables.
  • Portfolio Usage: We reserve the right to showcase completed work in our portfolio and marketing materials unless you request otherwise in writing.

Dispute Resolution

  • Good Faith Effort: We aim to resolve any disagreements amicably through open communication.
  • Legal Recourse: If a resolution cannot be reached, disputes will be handled according to the laws of California.

Modifications to Policy

  • Policy Updates: We may update this Fulfillment Policy as needed. Any changes will be communicated to you and updated on our website.
  • Effective Date: This policy is effective as of 10/04/2024.

Contact Information

If you have any questions or concerns regarding this Fulfillment Policy, please contact us:

  • Email: support@elitecreatif.com
  • Phone: (818) 661-8478

Terms Of Service

1. Introduction

Welcome to Elite Creatif. These Terms of Service ("Terms") govern your access to and use of our services. By engaging our services, you ("Client") agree to be bound by these Terms.

2. Acceptance of Terms

By signing our service agreement or using our services, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.

3. Description of Services

Elite Creatif provides professional marketing services, including but not limited to web design, digital marketing, branding, social media management, content creation, SEO, and graphic design.

4. Client Responsibilities

  • Timely Provision of Information: You agree to provide all necessary materials, information, and approvals promptly to enable us to deliver services effectively.
  • Compliance: You are responsible for ensuring that any content or materials you provide do not infringe on third-party rights or violate any laws or regulations.

5. Fees and Payment Terms

  • Pricing: Fees for our services are outlined in the service agreement or proposal provided to you.
  • Payment Schedule: Payments are due as specified in the service agreement, typically involving an initial deposit and subsequent payments upon reaching project milestones.
  • Accepted Payment Methods: We accept various forms of payment, including bank transfers, credit cards, debit cards, and other standard payment methods. We do not accept cryptocurrency payments.
  • Late Payments: Any overdue payments may incur a late fee of [insert percentage]% per month on the outstanding balance. We reserve the right to suspend services until full payment is received.

6. Project Timeline

  • Estimated Timeframes: Project timelines are estimates and depend on timely feedback and approvals from you.
  • Delays: We are not liable for delays caused by circumstances beyond our control, including your failure to provide necessary information or approvals.

7. Revisions and Changes

  • Included Revisions: Our services include [insert number] rounds of revisions. Additional revisions may incur extra fees.
  • Scope Changes: Any changes to the agreed-upon scope of work may result in additional charges and adjusted timelines.

8. Confidentiality

We will maintain the confidentiality of any proprietary or sensitive information you provide. This obligation remains in effect even after the termination of our services.

9. Intellectual Property Rights

  • Ownership: Upon full payment, you will own the rights to the final deliverables.
  • Use of Work: We reserve the right to display completed projects in our portfolio and marketing materials unless you request otherwise in writing.
  • Pre-Existing Materials: Any of our pre-existing materials used in the deliverables remain our property, but we grant you a non-exclusive, perpetual license to use them.

10. Limitation of Liability

To the fullest extent permitted by law, Elite Creatif and its employees shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or relating to our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you have paid to us for the services in question.

11. Warranties and Disclaimers

  • No Guarantees: While we strive to achieve the best possible results, we do not guarantee specific outcomes such as exact SEO rankings or increased revenue.
  • As-Is Services: All services are provided "as is" without any warranties of any kind, express or implied.

12. Indemnification

You agree to indemnify and hold harmless Elite Creatif, its officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our services, your violation of these Terms, or infringement of any third-party rights.

13. Termination

  • By Client: You may terminate the agreement with [insert number] days' written notice. You will be responsible for payment of all services rendered up to the termination date.
  • By Elite Creatif: We may terminate the agreement if you breach any material term or fail to make timely payments.
  • Effect of Termination: Upon termination, all licenses granted to you will cease, and any unpaid fees will become immediately due.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of [insert governing jurisdiction]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [insert location].

15. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through good faith negotiations before pursuing legal action.

16. Force Majeure

We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, acts of war, or other unforeseen events.

17. Entire Agreement

These Terms, along with any service agreements or proposals, constitute the entire agreement between you and Elite Creatif, superseding all prior agreements or understandings.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

20. Notices

Any notices or communications required or permitted under these Terms should be in writing and sent to:

Elite Creatif

29611 Abelia rd

canyon country, 91387 CA

Email: support@elitecreatif.com

Phone: (818) 661-8478

21. Contact Information

For any questions about these Terms, please contact us at:

Email: support@elitecreatif.,com

Phone: (818) 661-8478

By proceeding with our services, you acknowledge that you have read, understood, and agree to these Terms of Service.

Effective Date: 10/07/2024