Landing pages · 4 min read

One job per page: building landing pages for paid traffic

Our rules for any landing page that receives ad spend: one action, message match with the ad, the phone number where people look, and speed on a phone.

By Arsany Ibrahim ·

The reception desk at a ClinIVoy clinic, used on the clinic's booking page

A landing page is not a small website. It is the second half of an ad. The ad makes a promise and earns a click; the page keeps the promise and asks for one thing. When we build a page for paid traffic, we hold it to four rules.

Rule one: one job

Every page we send ad traffic to has exactly one action it exists to produce: a booked consult, a booked tour, a phone call, a redeemed offer. Everything on the page either moves toward that action or is removed.

This sounds obvious and is almost never done. The typical page has a booking button, a newsletter signup, three links in the header, a chatbot, a footer with twenty links, and a video that opens YouTube. Each of these is a reasonable thing to have on a website. On a landing page, each one is a door out of the room.

We keep the header to the logo and the phone number. We remove navigation. We put the same call to action at the top, in the middle, and at the bottom, and it is the same action every time.

Rule two: message match

The page must say what the ad said, in the same words, with the same picture. If the ad shows a plate of chicken and waffles and says “pour on the good stuff”, the page should not open on the restaurant’s mission statement.

The reason is not aesthetic. A visitor decides in about a second whether they landed in the right place. If the page looks and sounds different from the ad, a share of them leave before reading a word, and the platform records a bounce with no signal about why.

In practice this means one page, or one section of a page, per creative idea. It also means the person writing the ad and the person building the page should be the same person, or at least in the same room. This is most of why we build the page, make the ads, and buy the media as one team rather than three vendors.

Rule three: the phone number where people look for it

For clinics, pharmacies, schools, and most local businesses, a large share of conversions are phone calls. On a phone screen, the number belongs in the top right, tappable, visible before any scrolling. We have moved a phone number from a footer to a header and watched call volume change the same week.

The number must be tracked. A page that shows the same static number to everyone produces calls the ad platform cannot attribute. Dynamic number insertion swaps in a tracking number per campaign or per visitor, so the call is tied back to the ad that produced it. We treat this as part of the page build, not a media task.

Rule four: fast on a phone, and built for a thumb

Most paid traffic is on a phone. We build for the phone first and let the desktop version follow. That means:

  • Images sized for a phone screen and compressed, not the 4 MB hero from the brand site.
  • No carousels, no pop-ups, no autoplaying video with sound.
  • Form fields kept to what is needed to reply: name, phone or email, and one question. Every extra field costs submissions.
  • Buttons large enough to tap and placed where a thumb rests.
  • The page measured on a slow connection before it goes live. A page that takes six seconds to load on a phone is not slow. It is broken.

What we photograph

Stock photography is the fastest way to make a page feel like every other page. We shoot the actual place: the infusion chair, the classroom, the kitchen, the studio. A prospective patient wants to see the room they will sit in. A parent wants to see the desks. Real photography is a conversion asset, not a brand nicety, and it is why production is part of every retainer we run.

How we measure the page

Conversion rate to a qualified action, not to a page view or a click. A landing page that produces many unqualified form submissions is worse than one that produces fewer good calls. We report the page number next to the media number every month, and we change the page when the number says to.

For a specialty pharmacy client, moving from a general about page to condition-specific pages with the phone number above the fold took landing page conversion from roughly 2.1% to 8.4%. Details are in the case study.

If you want to check your own page

Open it on your phone, on cellular, and time the load. Look for the phone number without scrolling. Count the doors out of the room. Then look at the ad that sends people there and ask whether the page says the same thing.

If the page fails, the media buy is paying for a page that leaks. That is one of the first things we look at in the Marketing Audit.



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